Return and Refund Policy
Return and Replacement Policy
Thank you for your purchase with Flashify. Please read the following return and replacement policy carefully.
Returns
All products purchased from Flashify are eligible for a free return under the following conditions:
- If the product is delivered in a faulty, damaged, non-working, or duplicate condition, or if an incorrect product is delivered, and the return is requested within 7 days.
How to File for a Return/Replacement
To initiate a return, please write to us at "support@flashify.in" or send a WhatsApp message to us at +91 8851017791 with the following information:
- Order number
- Request for Return/Replacement
- Reason for Return/Replacement with photo/video proof
If the customer opts for a replacement, a third-party courier partner will pick up the damaged/incorrect product from the delivery address. The replacement product will be delivered within 7 working days after we receive the damaged/incorrect product.
Acceptance of any return/replacement request is subject to fulfillment of the above conditions. Flashify reserves the right to reject any return/replacement claims. Any return/replacement request filed after 7 days of receipt will not be entertained.
For any queries or further assistance, please write to us at "support@flashify.in" or drop us a WhatsApp message at "+91 8851017791."
Cancellation Policy
Any product once ordered can only be canceled within 24 hours of placing the order. After that time frame, the product can only be returned or replaced if it meets the required criteria.
If the order is canceled within 24 hours of being placed, the refund will be processed within 7 days.
Any order cancelled post shipment will bear cancellation charge which will the total shipping charge for the order (forward shipping charge and reverse shipping charge).
Contact Us
Phone: +91 8851017791
Email: support@flashify.in
Address: Janakpuri, D Block, Delhi, 110058, India